50% Faster Invoice Processing for a Global Theatre Chain
Industry: Enterprise Consumer Services
Service: AP Automation + NetSuite Integration
Client Background
A world-renowned digital services brand and comedy theatre chain, operating training centers and live venues across multiple locations. Known for their creative excellence and broad audience reach, the client needed a financial system that could match their growing operational scale and vendor network.
Challenges
- Unreliable Invoice Scanning – Their legacy system often failed to read line items accurately, requiring extensive manual corrections and adding unnecessary workload.
- Delayed Vendor Payments – Without proper invoice coding or automated approval workflows, payment timelines slipped, risking late fees and vendor dissatisfaction.
- Manual Reconciliation & Ineffective AP Tools – Excel-based processes and a previous AP tool that lacked functionality slowed down monthly closings and added operational cost without real value.
How Did APS Help?
- Automation Through Coupa – APS implemented Coupa to automate invoice scanning, expense categorization, and approval routing, removing the need for manual coding.
- Streamlined Approval Workflows – Invoices were instantly routed to the correct stakeholders, eliminating approval bottlenecks and ensuring timely payments.
- Seamless NetSuite Integration – Real-time syncing of AP transactions into NetSuite enabled faster, more accurate reconciliation and reporting.
Results Achieved
- 50% faster invoice processing, reducing average handling time per invoice and doubling operational efficiency.
- $40,000 in annual savings by replacing the underperforming AP tool with a more functional, integrated solution.
- 80% reduction in manual corrections, thanks to accurate invoice scanning and categorization in Coupa.
- Improved vendor payment timelines by 60%, strengthening supplier relationships and reducing the risk of late fees.
- Streamlined month-end reconciliation, allowing the finance team to close books faster and with fewer discrepancies.
By partnering with APS, the client modernized their AP operations with a system that not only saved time and cost but also delivered reliability, accuracy, and scalability, setting the stage for future financial growth.
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