80% Faster AP Processing for a Global Air Medical Transport Provider
Industry: Transportation
Service: AP Automation + Sage Intacct Integration
Client Background
A global mid-sized provider of air medical transportation services, the client plays a critical role in delivering emergency healthcare through air-based mobility solutions. With operations that depend on timely vendor support, the finance team needed better visibility and control over accounts payable.
Challenges
- Time-Intensive Invoice Processing – Manual data entry for each invoice consumed 15–20 minutes, creating a significant backlog and inefficiencies.
- Delayed Approvals and Payment Risks – Routing invoices manually resulted in late approvals, increasing the risk of delayed payments and strained vendor relationships.
- Slow Month-End Reconciliation – The finance team lacked real-time visibility, pushing month-end close timelines by almost three weeks and disrupting cash flow planning.
How Did APS Help?
- AI-Driven Invoice Automation – APS team implemented Bill Pay with AI-powered invoice capture, extracting key details and auto-categorizing them for faster processing.
- Automated Approval Routing – Invoices were instantly routed to the appropriate stakeholders, eliminating follow-ups and approval delays.
- Real-Time Sage Intacct Integration – AP data was synced directly with Sage Intacct, enabling real-time visibility and eliminating the need to wait for end-of-month statements.
Results Achieved
- Reduced invoice processing time by over 80%, cutting it from 15–20 minutes to under 3 minutes per invoice, freeing up dozens of hours each week.
- Accelerated month-end close by 2+ weeks, enabling financial reporting by the 4th or 5th of the month instead of near the 20th.
- Improved vendor payment timeliness by 70%, minimizing the risk of late fees and strengthening supplier relationships.
- Automated over 90% of approval workflows, significantly reducing internal communication lag and improving AP predictability.
- Enabled real-time payment tracking, helping the finance team proactively manage cash flow and reduce end-of-month pressure.
By partnering with APS, the client successfully modernized its accounts payable operations, resulting in faster invoice cycles, real-time reconciliation, and enhanced vendor trust, all while supporting mission-critical medical transport operations.
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